Page 10 - Manual – Blender G21 – Comfort

Troubleshooting

Error Explanation Solution
Power plug is not Make sure the plug is completely
properly inserted. plugged in.
Indicator light will not turn Display panel Contact the authorized G21 service
center.
malfunction.
on
The machine enters into
standby status due to Touch the panel to active the
machine.
long time no action.
No selected program
function. Select a function program.
Indicator light is on, The water reservoir is Fill the water reservoir to the
either empty or is not appropriate water level and place
but the machine does not adequately filled. the reservoir in its correct position
function properly
Temperature sensor or Contact the authorized G21 service
water level electrode center.
malfunction.
Water pump Contact the authorized G21 service
The mixing chamber does abnormality. center.
not intake water Blockage of water tank Clean the filter at the bottom of the
filter. water tank, and replace well.
The motor works Water has seeped into Contact the authorized G21 service
continuously without pause the machine. center.
Heat is continuously Temperature sensor Contact the authorized G21 service
applied without pause abnormality. center.
System is not fully Disconnect from power for two
reset after brief power minutes before powering back on.
Button is unresponsive disruption.
Display panel button Contact the authorized G21 service
malfunction. center.
Too much or too little Add ingredients according to the
ingredients. recipe in the instruction manual.
Ingredients are not Contact the authorized G21 service
Machine failure.
completely broken down center.
Incorrect program Choose the program function
function selected. appropriate for the intended use.
Incorrect program Choose the program function
function selected. appropriate for the intended use.
Too many or too large Add ingredients according to the
Overflow
ingredients. recipe in the instruction manual.
Contact the authorized G21 service
Machine failure.
center.